Sound familiar?
Diagnose, order parts, return to install. Three visits for one repair — all need to be scheduled and tracked.
Which part did you order for which customer? When does it arrive? Paper tracking fails at scale.
Manufacturer warranties require specific documentation — model numbers, serial numbers, photos, and failure descriptions.
Clients call daily asking "is my part in yet?" Proactive updates save everyone time.
The solution
Everything you need to run your appliance repair business — from scheduling and dispatch to invoicing and reports.
Diagnose → order parts → install. Each phase is a scheduled visit under one job. Track progress and parts.
Log parts ordered, supplier, cost, and expected arrival date per job. Never lose track of pending repairs.
Record model numbers, serial numbers, failure photos, and repair details. Generate warranty claim documentation.
Automated SMS updates at each phase — "Diagnosed: needs new compressor", "Parts ordered", "Repair scheduled for Thursday".
Charge a diagnostic fee upfront. Apply it to the repair invoice if the client proceeds. Track conversions.
Notes per appliance brand and model help your team diagnose common issues faster.
Use cases
"Tracking parts across 50 pending repairs used to be impossible. Now every part is logged per job and I know exactly what is waiting."
— Appliance Repair Business Owner